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All orders are free of freight.
All UK orders are dispatched by Royal Mail. Orders from other regions are dispatched by China, Singapore or HongKong Post office. We believe it is our responsibility to provide efficient, caring customer service. We usually process orders within 24 hours excluding weekends and holidays. We will mark package as sample or gift, customers won't be charged any tax or customs.
Most of the items we carry are in stock and will be shipped on the next business day after your payment is verified excluding weekends and holidays.
The standard shipping method to UK is Royal Mail, delivery time normally takes arround 4-8 business days. Shipping to other worldwide countries is Singapore Post Registered airmail or Hong Kong Post Registered airmail service. If you need other more fast delivery modes, such as DHL, UPS, Please leave a remark as "instructions to merchant" on Paypal or email us before order dispatch out.
Please note that we ship to worldwide countries include PO (Post Office) Boxes, APO (Military) Boxes or FPO (Foreign) Boxes.
Please make sure your shipping address is correct and deliverable. We are not responsible for wrong or undeliverable address.Please provide us your full address with Telephone number and make sure your shipping address is correct and deliverable.If you need to change your address,please change it in PayPal first before you pay.
Delays and Denial of Service
Seasonal demand (Valentine’s Day, Father’s Day, Christmas), bad weather and irresistible incident may cause a slight delay in the despatch of your order. Please allow extra time for delivery.
Order Tracking
After the parcel is dispatched, we will send you the tracking number via email. You can track your item here: http://track.4px.com/?locale=en_US#/
Wrong delivery address
Royal Mail: If you enter the wrong delivery address, then this will be sent back to us and once received back, you will need to pay the delivery charge again to resend to the correct address.
UK Mail: If you the customer enter a wrong delivery address, then this is out of our control and UK mail will charge £12 for change of delivery address, so please do make sure you sending to an address that will be able to receive your order or a neighbour is capable of receiving your order. If it is easier to be sent to your place of work, then enter your place of work as your delivery address.
We send PayPal shipping address by default. If you want to send your order to other customers, please contact us via email before or just after placing your order and if you contact us via email, please make sure we have responded to your request. Please don't block our mail.
if I want to order many laptop chargers or monitor ac adapters. Can I have discount? Yes, please email us for volume deals.
We ship to worldwide via standard postal packet, free shipping.
If your order has a time deadline, please leave a remark as "instructions to merchant" on Paypal, we will do our best to meet this deadline or inform you of what schedule that we are able to meet.
Any questions, please contact us:
chargergroup@hotmail.com